Privacy Policy

The London School of Public Health > Privacy Policy

Version: 1.0 | Date Issued: May 2025 | Review: Annually (May 2026) | Owner: The London School of Public Health

1. Introduction

The London School of Public Health (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, visit our website at www.thelondonschoolofpublichealth.com, or enrol on one of our courses.

This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully. By using our services, you acknowledge that you have read and understood this policy.

2. Who We Are

The London School of Public Health is the data controller responsible for your personal data. We are registered and operating under the laws of England and Wales.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: ss@thelondonschoolofpublichealth.com

Website: www.thelondonschoolofpublichealth.com

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity data: full name, date of birth, nationality

• Contact data: email address, postal address, telephone number

• Financial data: payment and billing information (processed securely through our payment provider)

• Educational data: course enrolments, progress records, assessment results, and academic history

• Technical data: IP address, browser type, device information, and usage data when you visit our website

• Communications data: records of correspondence and enquiries sent to us

We do not collect or process special category data (such as health, ethnicity, or criminal record information) unless strictly necessary and with your explicit consent.

4. How We Collect Your Personal Data

We collect personal data through the following means:

• Directly from you when you register, enrol on a course, make a payment, or contact us

• Automatically through our website using cookies and similar technologies

• From third-party platforms such as Google Classroom and Google Meet, where you access our course materials and live sessions

5. How We Use Your Personal Data

We use your personal data for the following purposes and rely on the following lawful bases under UK GDPR:

• To process your enrolment and deliver your course — Contractual necessity

• To send you your access code and course materials — Contractual necessity

• To process payments and manage your account — Contractual necessity

• To communicate with you about your studies, updates, and queries — Legitimate interests

• To comply with legal and regulatory obligations — Legal obligation

• To improve our website, services, and course offerings — Legitimate interests

• To send you information about relevant courses or updates, where you have consented — Consent

6. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. We may share your information with:

• Google LLC, as the provider of Google Classroom and Google Meet, solely for the purpose of delivering course access and live sessions. Google’s own privacy policy applies to data processed through its platforms

• Payment processors, to securely handle financial transactions

• Regulatory or legal authorities, where required by law

All third parties with whom we share data are required to handle it in accordance with UK GDPR and applicable data protection legislation.

7. International Data Transfers

Google Classroom and Google Meet are operated by Google LLC, a US-based company. Data processed through these platforms may be transferred outside the UK. Google operates under Standard Contractual Clauses and other appropriate safeguards as recognised under UK data protection law. By enrolling on our courses, you acknowledge and accept this transfer as necessary for the delivery of your learning.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, or reporting requirements. As a general guide:

• Enrolment and course records are retained for a minimum of six years following the completion of your course, in line with UK statutory requirements

• Financial records are retained for a minimum of six years for accounting and tax purposes

• Marketing consent records are retained until you withdraw your consent

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you

• Right to rectification — to request correction of inaccurate or incomplete data

• Right to erasure — to request deletion of your data in certain circumstances

• Right to restrict processing — to request that we limit how we use your data

• Right to data portability — to receive your data in a structured, commonly used format

• Right to object — to object to processing based on legitimate interests or for direct marketing

• Rights related to automated decision-making — to not be subject to decisions made solely by automated means

To exercise any of these rights, please contact us at ss@thelondonschoolofpublichealth.com. We will respond within one calendar month of receiving your request.

10. Cookies

Our website may use cookies to improve your browsing experience. You may adjust your cookie settings through your browser at any time. For full details, please refer to our Cookie Policy on our website.

11. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

12. Links to Third-Party Websites

Our website may contain links to third-party websites, including Google platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

13. Changes to This Policy

This Privacy Policy is reviewed annually and updated as necessary to reflect changes in legislation, our services, or operational practices. Any significant changes will be communicated via our website. The date at the top of this document will be updated accordingly.

14. How to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

ICO helpline: 0303 123 1113

Website: www.ico.org.uk

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us in the first instance at ss@thelondonschoolofpublichealth.com.

The London School of Public Health | www.thelondonschoolofpublichealth.com | ss@thelondonschoolofpublichealth.com